ASO6 Projects, Student Fees Team Lead

ASO6 Project Team Lead - Student Fees

• Tertiary Education Sector, Student Fees Team
• Team Lead Role - leadership and project mgmt skills ESSENTIAL
• 3-6 month (possibility for extension)

Are you a natural leader who thrives on building high-performing teams and driving project success? Coupled with exceptional project management skills, this is the IDEAL role for you!

I am currently working on an exciting contract opportunity for a client in the tertiary education sector for a Student Fees & Projects Lead role. This is a critical role within the Student Experience Division, focused on empowering a dedicated team to deliver exceptional service and operational excellence. (Please note this is not a finance role.)

About the Opportunity

As the Student Fees & Projects Lead, your primary mission isn't just managing statistics—it’s about managing people and progress. You will lead the Student Fee Leads team, fostering a culture of mentorship and continuous improvement while spearheading projects that streamline processes and enhance the overall student experience.

Key Responsibilities:

• Lead and Mentor: Plan, manage, and monitor the day-to-day operations of the Student Fee Lead Team, focusing on staff performance, development, and building team capability through proactive training and succession planning.
• Drive Projects: Develop and coordinate initiatives that resolve service delivery issues and implement continuous improvements to student fee operations and payment systems.
• Engage Stakeholders: Act as a key liaison across Business Operations, ICT, and Educational units, fostering trust and cooperation to manage complex enquiries and provide expert guidance.
• Process Excellence: Monitor the effectiveness of billing practices and create comprehensive resources to guide staff in the application of updated fee-related processes.
• Strategic Reporting: Undertake complex research and analysis to prepare evidence-based reports and recommendations that inform senior management decision-making.

Ideally you will:

• Exceptional Leadership: Proven ability to manage, guide, and develop a team, setting clear performance outcomes and fostering a collaborative environment.
• Project & Change Management: Strong experience in planning and delivering business improvement initiatives that optimise systems and streamline workflows.
• Influential Communication: High-level interpersonal skills with the ability to negotiate effectively at all levels and provide sound briefings to senior leadership.
• Analytical Mindset: The ability to solve complex problems and interpret detailed contracts or data to ensure operational accuracy.

How to Apply:

Please select “Apply Now” above.

For a confidential discussion and to find out more about this opportunity, please call Sonia Charman from Randstad on 8468 8007.

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